1. Information We Collect
When you register for a Voultra account, schedule a product demo, or interact with our BIM coordination platforms, we collect data to provide seamless service. This includes:
- Account Credentials: Name, work email address, company name, and job title.
- Project Metadata: Geolocation coordinates, CAD/BIM model structural specifications, inspection photo logs, and material procurement orders.
- Usage Analytics: IP addresses, browser types, session activity, and API call logs to optimize performance.
2. How We Use Your Information
We process personal and project data strictly to deliver enterprise-grade construction management services:
- To synchronize real-time project metrics across desktop, web, and field mobile applications.
- To process procurement quotes with verified steel, stone, and aluminum suppliers.
- To provide 24/7 technical customer support and critical site notification alerts.
- To ensure compliance with SOC 2 Type II and ISO 27001 security protocols.
3. Data Protection & Security
All data transmitted through the Voultra ecosystem is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We implement strict role-based access control (RBAC), multi-factor authentication, and continuous automated vulnerability scans.
4. Third-Party Sharing
Voultra does not sell, rent, or trade customer data. We only share information with trusted third-party sub-processors (such as cloud infrastructure providers and payment processors) strictly necessary for operational delivery under non-disclosure agreements.
5. Your Data Rights
Depending on your jurisdiction, you retain the right to access, rectify, export, or request deletion of your personal data. To exercise these rights, contact our Data Protection Office at privacy@voultra.com.
6. Updates to This Policy
We may update this Privacy Policy periodically to reflect technological or legal changes. Notice of material updates will be sent via email or displayed directly within the platform.